I have a client who wants to track all outgoing messaging from all of their K2 applications to assist in troubleshooting if someone says they didn’t receive a notification.

Normally, no big deal; create a database table or two, a database view and an insert and a list proc, turn those procs into methods in a SmO and call it from a SmartObject event after each of the email events in the workflow. Good to go, right?

But all outgoing messaging includes escalation e-mails… trickier, but I’ve got a slick little trick up my sleeve.

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I’m working on re-creating a SmartForms application for a client — which was already in progress when I took over for another engineer — when I bumped into the exception described in the the title. This application was deployed from another environment.

Where’s the problem?

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Given source and target systems within a company’s intranet. The source system is a SharePoint server, though which K2 is surfaced. The target system is also a SharePoint server, through which Microsoft Project Online is surfaced. The challenge: to access the data on the target system through the use of REST services only — without a JSON descriptor.

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I think it’s fair to say that most of us in this industry at least started out taking over someone else’s project. The original developer left long before you got there, leaving you to figure out what’s what.

Some of us are still in that position, or find ourselves back in that position at some point. So if you can take the time to inventory all of your SmartForms objects at the start, you can let your shiny new object relational management (ORM) database do a lot of your grunt work for you later on.

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One of my client’s users came to me with an unusual situation — he could reach the SharePoint pages that host the SmartForms application, but none of the SmartForms would appear. Instead, this MacBook user saw messages that read, “The webpage at {URL} might be temporarily down or it may have moved permanently to a new web address.”

The user works in a remote office, and uses the application infrequently, as needed.

What gives?

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