Let’s say a person actions a Process Instance in your workflow, but the item seems to “disappear” unexpectedly — routed to a special queue for workflow administrators because of an error condition. It would certainly be nice if the “actioner” was notified about the problem too, right?
The SmartForms rules engine makes embedding notification actions easy to perform. But the default “Get Confirmation from User” notification is rather anemic — you can’t use fields or expressions within them. Fortunately, there is a way to get around that.