How to discover the URL for the K2 Workspace (because your client changed it)

You wouldn’t think this would be a thing.

I’ve a new client running K2 4.7 who has changed the URL for the K2 Workspace. The person I took the client over from could only guess at the correct URL.

How did I find it?

Continue reading “How to discover the URL for the K2 Workspace (because your client changed it)”

How to discover the URL for the K2 Workspace (because your client changed it)

Workspace Flicker in IE 11? Try Compatibility View!

I have a new VM with blackpearl 4.6.9 and Internet Explorer (IE) 11 loaded on it. I’ve never been able to get the built-in reports inside K2 Workspace to display correctly — if they’d display at all, it’d just be for a quick moment — like a flicker — and then, nothing.

I was assuming the issue was something with the display resolution inside the VM. But this morning I got a tip from a coworker that proved otherwise. He told me that IE 11 has a known “flickering” issue. His recommendation — which worked like a charm — was to add the domain to the browser’s Compatibility View Settings list.

Open IE 11 and go to your K2 Workspace. Click on Process Overview to observe the default state — if your display was like mine, you’ll pretty much see a blank white screen. Now for the fix: go to Tools (in the upper right corner of the browser; the gear icon) and select Compatibility View Settings.

The Tools Menu in IE 11
Tools > Compatibility View settings

In the Compatibility View Settings dialog, add your workspace to the list of sites.

The Compatibility View Settings Dialog. Add your K2 Workspace to the list of sites.
The Compatibility View Settings Dialog

IE 11 should refresh, and your Process Overview report should now be visible!

Workspace Flicker in IE 11? Try Compatibility View!

K2 blackpearl 4.6.9 and IE 11 Support

 

At this early date there seems to be conflicting information out regarding the new blackpearl’s support for Microsoft Internet Explorer (IE) 11.

As of yesterday, the Compatibility Matrix shows IE 11 as unsupported. Yet the New Features List for blackpearl 4.6.9 says it IS supported, and offers this KB article with instructions for a workaround to allow the K2 Workspace and other portals to render correctly in the browser. 

K2 blackpearl 4.6.9 and IE 11 Support

Role Membership: Use PowerShell for Insight into AD Groups

As I was walking our business users through the role management features of the K2 Workspace, they lamented that they K2 didn’t give them visibility inside of the Active Directory groups which are assigned to various roles. My quick solution was to provide them with a PowerShell script which would give them the insight they were looking for.

Continue reading “Role Membership: Use PowerShell for Insight into AD Groups”

Role Membership: Use PowerShell for Insight into AD Groups