Call Your E-mail Metadata Capture SmartObject Right From Your Outgoing Message

I have a client who wants to track all outgoing messaging from all of their K2 applications to assist in troubleshooting if someone says they didn’t receive a notification.

Normally, no big deal; create a database table or two, a database view and an insert and a list proc, turn those procs into methods in a SmO and call it from a SmartObject event after each of the email events in the workflow. Good to go, right?

But all outgoing messaging includes escalation e-mails… trickier, but I’ve got a slick little trick up my sleeve.

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Call Your E-mail Metadata Capture SmartObject Right From Your Outgoing Message