I have a client who wants to track all outgoing messaging from all of their K2 applications to assist in troubleshooting if someone says they didn’t receive a notification.
Normally, no big deal; create a database table or two, a database view and an insert and a list proc, turn those procs into methods in a SmO and call it from a SmartObject event after each of the email events in the workflow. Good to go, right?
But all outgoing messaging includes escalation e-mails… trickier, but I’ve got a slick little trick up my sleeve.
Continue reading “Call Your E-mail Metadata Capture SmartObject Right From Your Outgoing Message”
I’m working on re-creating a SmartForms application for a client — which was already in progress when I took over for another engineer — when I bumped into the exception described in the the title. This application was deployed from another environment.
Where’s the problem?
Continue reading ““The given key was not present in the dictionary” error”
The upgrade evolution across four environments and two months is finally complete. And I learned something about the process I want to share: Thanos doesn’t come to visit.
Continue reading “A Word About Upgrading to K2 SmartForms 4.7”
I think it’s fair to say that most of us in this industry at least started out taking over someone else’s project. The original developer left long before you got there, leaving you to figure out what’s what.
Some of us are still in that position, or find ourselves back in that position at some point. So if you can take the time to inventory all of your SmartForms objects at the start, you can let your shiny new object relational management (ORM) database do a lot of your grunt work for you later on.
Continue reading “Create an ORM Database for your K2 SmartForms Objects”
My client was looking for a way to export a list produced by a reporting engine to a Microsoft Excel® spreadsheet file (.xlsx). Other applications in the company have made use of an Excel Export control, so I thought I’d better figure the thing out.
Continue reading “Implement the Excel Export Control on a SmartForms List View”
This was a really weird one. A client’s application suddenly suffered from this error in all environments simultaneously. The root cause had nothing at all to do with K2 blackpearl, but it affected the service keys of the instance of a service, which brought down the service and caused the exception.
Continue reading “Error: “There is no such object on the server””
I can’t recall the last time I’d been this excited about building a new feature.
My client has a high-touch, high-visibility application — and I mean “high-touch” more in the sense that a lot of people use it, rather than it gets used often (quantity as opposed to duration, I guess). At the top of my clients’ Christmas list this year was a new feature for building and persisting reports that can be used to monitor the progress of work items through their process.
I wanted to build them a reporting engine that was flexible enough to provide insight from multiple data sources, and with an interface that was as familiar and intuitive as possible.
Continue reading “Build a Reporting Engine using K2 SmartForms: Introduction and Terminology”